Chief Operating Officer Roundtable

Monday, June 4, 2018
Gaylord Opryland Resort & Convention Center


12:00PM - 1:00PM   Lunch and Registration
   3:55PM - 5:00PM   The InsurTech Effect: Evolving Insurance Operations  
  1:00PM - 2:00PM   A Rapid Fire Look at Disruption     
   5:00PM - 6:00PM   Private Reception with Sponsors                               
  2:20PM - 3:40PM   Conversations of Four: A Peer to Peer
                                    Networking Experience

IASA has partnered with Nolan and State Street to bring you expert insight into the following topics:

   Rusty Sproat Gerald Shields
A Rapid Fire Look at Disruption   In this series of brief and succinct talks, industry leaders share how they responded to industry changes and disruptors that have affected their companies. Rusty Sproat, CEO of FIGO, will discuss his journey to start a pet insurance company while creating a lifestyle brand.  Gerald Shields,  Chief Information Officer, FirstCare Health Plans will describe his experience balancing the build/buy/outsource equation amidst technology advancements and new business ventures.  Another expert will discuss the impact that artificial intelligence and robotic process automation is having on insurance operational processes in addition to staffing and organizational structures.

Conversations of Four: A Peer to Peer Networking Experience  
IASA is bringing a new interactive feature to our 2018 Executive Roundtables: Conversations of Four. The design of these sessions is based on social research into the value of small-group discussions. The COO Roundtable includes three 20-minute conversations of four, with discussion categories suggested by attendees and industry executives. Within each category there are several topics for discussion. You decide which topics you want to discuss and, with the help of a moderator, the conversations will flow based on the makeup of the group. You can stick with the same topic or change it up each after each round of conversations. Topics will include: Disruption, Translating Strategy into Results, and Managing & Leading People.

The InsurTech Effect: Evolving Insurance Operations
    Farron Blanc,
Vice President — Innovation Studio, RGA
    Kurt Eaves,
Vice President — Underwriting, Sales & Service, Grinnell Mutual
    Brian Poppe, SVP, Departing Well Solutions, Mutual of Omaha
InsurTech is changing the insurance industry in a positive way, enhancing diverse areas including market differentiation, customer experience, risk management, organization design, company culture, and technology partnerships to name just a few. Brian Hemesath, Managing Director at the Global Insurance Accelerator (GIA) will lead a panel discussion consisting of insurance carrier executives that will answer your questions, share their experiences, and describe the positive operational evolution created by working with InsurTech startups.