Insurance industry Financial and Technology Executives face complex issues every day and no other organization is better positioned to help these professionals respond to these challenges than the Insurance Accounting & Systems Association.
Continuing education and other types of professional development are what keep careers thriving and make business and process improvements possible. However, training senior executives and their staff members at the same time and in the same place can be difficult due to differing needs, management responsibilities, and confidentiality concerns.

These concerns are the main reasons that the OnPOINT Program was created. This educational initiative provides content targeted specifically to the needs of senior financial, technology and investment insurance company executives, as well as Board and Audit Committee members for peer-to-peer education and networking opportunities. The events presented through the Executive Education Program include OnPOINT and other focused seminars.

OnPOINT | March 22, 2021

OnPOINT Keynote Speaker

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Jon Picoult


Jon Picoult helps companies impress their customers and inspire their employees, creating “raving fans” that drive business growth. He is a noted authority on customer experience (CX), and founder of Watermark Consulting, a leading CX advisory firm.  A sought-after business advisor and speaker, Jon’s insights have been featured in dozens of media outlets, including The Wall Street Journal, The New York Times, NBC News, Forbes, Carrier Management and Best’s Review.

Jon Picoult has worked with some of the world’s foremost brands, personally advising chief executives and other C-suite audience members.  Jon has helped these organizations capitalize on the power of loyalty – both in the marketplace and in the workplace.

Prior to establishing Watermark, Jon held senior executive roles at Fortune 100 insurance companies – leading service, operations, distribution, technology, sales and marketing. Early in his career, at the age of 29, Jon earned the distinction of becoming the youngest executive officer in the over 150-year history of a leading, global financial services company.

Jon received his A.B. in Cognitive Science from Princeton University and his M.B.A. in General Management from Duke University.  Follow Jon on Twitter @JonPicoult.