Delivering feedback is one of the most important responsibilities of managers. For some, it's also one of the most daunting because it's hard to give feedback in a way that's meaningful and actionable. And, quite often, the person receiving the feedback doesn't always accept it in the way in which it was intended.
Learning how to deliver feedback constructively, fairly and consistently in a way that helps to improve performance is critical for those with leadership aspirations. Learning how to receive it in a way that fosters trust, growth and development among direct reports, upper management and peers is arguably even more important.
This session explores ways to improve your ability to give and receive feedback effectively.
Upon completion of this webinar, participants will be able to:
- Identify common mistakes that are made when delivering feedback.
- Recognize tips and techniques for receiving feedback.
- Specify best practices used by the most effective managers.
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This event is now available in the IASA e-Learning archive.
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Interested in additional CPE? IASA's e-learning Committee is developing a robust schedule for the remainder of 2017-2018
See our e-learning landing page for upcoming webinars and get registered today. Learn More!
Did you miss these recent webinars:
PowerPoint: Fundamentals and Best Practices
2017 NAIC Summer Meeting Review
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