Chapter Volunteer Profile
By Patrick Raleigh, Merrill Corporation, IASA Land O' Lakes Chapter Past President

Featured Volunteer: Glenn Schulke, Consulting Manager, MSS Consulting Firm, IASA Desert States Chapter President

eInterpreter: What was the first IASA Chapter event you attended and what inspired you to go?
Schulke: The first chapter event I attended was a chapter revitalization mixer/happy hour meeting that I actually helped plan and organize with the then current president, Greg Voorhies. Greg’s company was a client of mine at the time, and wanted to get more involved with the insurance industry. I worked with Greg to put the mixer/happy hour together to revitalize the chapter as it had been dormant for at least a couple of years. Add to that I have been getting an education in the insurance industry thanks to my personal insurance agent, friend and snow skiing co-conspirator for over 20 years on our frequent drives to the Arizona mountains during ski season.  

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eInterpreter: What is the biggest benefit of having access to insurance education locally to you and your company?
Schulke: I am not an accountant in the insurance industry, but am on the systems side providing numerous products and services over the course of my professional career to the insurance industry. In being part of the association, it enables me to learn more about the industry and how we can assist them with technology. With the sheer volume of information that is now available to insurers, we help them make sense out of and streamline paper processes, as well as providing assistance for insurers acquire and implement tools to manage multiple large (big) data stores for business analytics, forecasting and decision support to name a few.

eInterpreter: If money was no object...what would you love to do for a living?
Schulke: Flying well-heeled charter passengers to ski or exotic destinations in my Gulfstream 650 and keeping tabs on my ski/bicycle shops in Park City, UT before I hit the slopes, trails or roads. Think big or go home. 

eInterpreter: Do you have any hobbies that could affect your personal insurance premiums? 
Schulke: A few. I've been a single engine airplane pilot for 26+ years. I also enjoy riding motorcycles, tree and steep slope skiing, as well as mountain and road cycling. Do those count?

eInterpreter: Do you volunteer for any other organization other than the IASA? If so, which organization and why?
I’ve been on the programs committee for the Arizona Healthcare Financial Management Association for the past couple of years. I’m a volunteer pilot for Flights for Life donating my time and aircraft transporting critical blood Platelets and donations in remote Arizona cities for a local blood bank. I also volunteer as a FAA FAASTeam representative delivering aviation safety workshops to other pilots including helping pilots get better use out of iPad electronic flight bag apps for flight planning, en route navigation and overall flight management. Keeping fellow pilots safe and helping provide lifesaving medical supplies is extremely rewarding. 

eInterpreter: Besides family and friends, what 3 things could you NOT live without?
Tough question. I’ll have to assume that food and water, especially basics like pistachio nuts, a good steak, a nice red Zinfandel and asparagus would be available. I’d have to say, a good bicycle, hiking shoes and my acoustic guitar. Oh, and a good pair of snow skis. 

How did you first get started in the insurance industry?
From the systems side of the insurance industry, providing emerging enabling technology and consulting services for automated forms processing, data capture and document management.

eInterpreter: What would you say to a colleague, or even a peer at another company, who has never attended an IASA Chapter event about getting involved?
If you are involved in the insurance industry directly or as an associated industry or services provider, go to an event or conference. You’ll meet other like-minded people, learn about the industry, its challenges, future direction and trends. 

eInterpreter: What is your current job and what aspect of your position do you find most rewarding?
I’m a Consulting Manager for MSS Consulting and find helping the individuals within my client companies get more satisfaction from their daily work by applying technology and streamlining cumbersome processes enables them to be more creative, productive and happier in their lives is the most rewarding. 

eInterpreter: So after a tough your release a good workout, a certain food, or something over ice?
I’ll usually at least get a walk, hike or swim in at the end of the day, depending on the time of year. Living in Phoenix, you can get outside all year long. Good conversation with friends along with a cold, frosty, hoppy adult beverage does the trick as well. Speaking of which…