eInterpreter: What was the first IASA Chapter event you attended and what inspired you to go?
Nacy: My first event was a Michigan Chapter conference. I was looking to network with other insurance professionals. My manager had been a part of IASA for several years and recommended that I attend with her. I don't have any sort of accounting background.
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In fact, I hate numbers. I am a "word" kind of girl. However, I am a technology junkie so the "systems" aspect of IASA intrigued me. After that first meeting, I volunteered to be on the Michigan board and just a couple of months after that, I was asked to join the National IASA as a volunteer.
eInterpreter: What is the biggest benefit of having access to insurance education locally to you and your company?
Nacy: Because I work for a residual market mechanism (MAIPF - auto insurer of last resort), it is easy to become removed from what is happening in the voluntary market. Our goal is to provide access to insurance for those who cannot secure it in the voluntary market. Our private passenger rates are the average of the top 5 carriers in the state. Voluntary carriers have teams evaluating what their competitors are doing, developing new and cutting edge products and refining their rating methodologies for more targeted pricing. Changes in the voluntary impact our volumes and pricing. IASA chapter meetings give me a chance to talk with others in the industry, hear about new technology initiatives, and listen to speakers presenting information on changes in the market.
eInterpreter: If money was no object...what would you love to do for a living?
Nacy: I would absolutely be a wedding/party planner. I am a planner. My budget is documented through 2017. My freezer is stocked with enough pre-made crock pot meals to last us at least 3 weeks, and I always seem to end up organizing some type of event.
eInterpreter: Do you have any hobbies that could affect your personal insurance premiums?
Nacy: I am not much of a risk taker by nature. My hobbies include reading and buying creative/girly office supplies - don't judge!
eInterpreter: Do you volunteer for any other organization other than the IASA? If so, which organization and why?
Nacy: I run the children's program at our church. I create a schedule of workers, select the curriculum and make sure there are snacks in the classrooms. I have two daughters--one is ten and the other is four. I volunteered to run the program because it is important to me that my kids have another place where they hear messages that align with our values. It is nice for them to have another place feeding them messages that help set their moral compass.
eInterpreter: Besides family and friends, what 3 things could you NOT live without?
Nacy: Air, Water, and Sarcasm
eInterpreter: How did you first get started in the insurance industry?
Nacy: It was going to be a summer job the year after I graduated high school. We had a family friend that worked at a large insurance company. He brought me postings and I applied. I was offered a position and I took it. 20+ years later, here I am.
eInterpreter: What would you say to a colleague, or even a peer at another company, who has never attended an IASA Chapter event about getting involved?
Nacy: IASA has been the most powerful networking tool I have experienced in my career. Not only have I met others in the industry, I have met several vendors with solutions that I need. We have contemplated hiring a consulting firm to help us locate a vendor for a project. I attended one national conference and found there was no need to hire a consulting firm. I had contacts for multiple vendors for just about any software solutions we needed.
eInterpreter: What is your current job and what aspect of your position do you find most rewarding?
Nacy: I am the Product Manager at MAIPF. What I enjoy most is the level of influence I am able to have over the way the organization is run. With it being a small company, there are no layers of bureaucratic red tape. If I see something that could be done in a more efficient manner, I can easily present a proposal, get approval and get it implemented. It is fulfilling to be able to make a difference.
eInterpreter: So after a tough day...is your release a good workout, a certain food, or something over ice?
Nacy: After a rough day, I take time during my 35 mile commute to leave the stress of the day behind. Then the thing that resets my happy button is some snuggling with my two favorite girls.
Pictured: Tina Nacy with Family