IASA is Excited to Announce the Launch of IASAlert

Our mission at IASA is to keep you updated with the very latest information about the insurance industry, accounting standards, and technology solutions. We are excited to announce IASA’s digital newsletter, IASAlert, created to keep you in the know about changes in the insurance industry and to keep you informed on what we are doing here at IASA.  The IASA website has been updated to provide you with a link to the IASAlert page, which will give you access to helpful content that you previously received monthly in our e-Interpreter email.


IASAlert will bring you easy access to all of our content, including information about the upcoming annual conference, links to upcoming and archived webinars, announcements of chapter events, member company announcements and a library of our most recent insurance industry articles, along with an archive of the best of our older content.

As always, we welcome your contributions to the newsletter.  Keep up-to-date with your company’s announcements and let us know if you would like to submit an article for publication in a future IASAlert post. Please send your submissions to Tricia Stillman, tstillman@iasa.org.   

We look forward to IASAlert becoming your one stop click to all things IASA.  Check it out now! 

       Scott D. Bowen
IASA VP – Publications
AVP – Regulatory Compliance – IAT Insurance Group


Top Story

IASA's Highlights Xchange Event Sessions

VP of Education Ryan Hanson, ARF Education Program Director Robert Firoz, and VP of e-Learning Darin Reffitt give a great summary of what those looking forward to the accounting, risk, and finance programs can expect to hear in this video

Watch now as IASA volunteers Darin Reffitt, VP of e-Learning, Ryan Hanson, VP-Education and Dan Gallegos - Technology Education Program Director provide a preview of the technology sessions offered during IASA Xchange. 

Watch now as IASA volunteers Darin Reffitt, VP of e-Learning, Ryan Hanson, VP-Education, and Rachel Perlmutter - Professional Development Education Program Director as they provide a preview of the Professional Development sessions offered during IASA Xchange.
Interested in learning more about the session topics covered during IASA's Xchange Virtual Event June 8-9, 2020? Join us here for a quick preview.

IASA Happenings

In-person Chapter Meeting Cancelled
Hold On......We have an Alternative!

By: Rod Van Genderen, Chapter President, IASA Midwest Chapter
Have you ever been the first one to try something new, forged an uncharted path, took a big risk, stepped into the unknown? That is what the Midwest IASA Chapter did when they held the first IASA Virtual Conference on April 23 and 24.   

The Midwest Chapter had to cancel its in-person Spring conference due to recent events related to the Covid-19 pandemic but felt it was important to its attendees to provide an alternative educational opportunity.  With the help of the IASA staff, the Chapter was able to pull together a two-day conference comprised of 3 to 4 hours of sessions per day over two days utilizing the Zoom platform. 

Was it flawless?  Of course not, no conference is.  What it successful?  From the feedback given by attendees, we’d give it a resounding YES!   Was the virtual/online conference engaging?   Attendees had the opportunity to ask questions to the presenters through the Chat and Q&A features and they took full advantage of these features!   In fact, we had the most questions ever asked at one of our conferences.     Overall, the conference accomplished what we had hoped and brought value to the attendees.  

The attendees themselves summed that up best in their responses: engaging, informative, smooth, impressed.   A few of the actual comments were: 
“Great job for everyone putting this together for a virtual conference.  I was very impressed at how smoothly it went!”
“Thank you so much for putting this together! Really appreciate all the hard work and flexibility.”
“You all did a fantastic job with this, thank you for the time and effort you no doubt put into it.”, “Engaging and informative. Thank you!”
“I thought the format worked really well.”
“Huge thanks to everyone responsible for making this happen!”
“Great presentations! Great session, very timely”

At the end of the day, pivoting to a virtual offering was a lot of work, but the experience was exhilarating, full of opportunity and well worth the effort!  

From our family to yours.  Stay safe.  Stay healthy.
Think you have no alternative for industry CPE due to safe distancing guidelines......Think again! IASA has you covered for "VIRTUALLY" all of your CPE needs!

IASA Celebrates Volunteer Appreciation Week!

IASA is celebrating Volunteer Appreciation Week, April  20 - 25th.  Join us daily as we take this opportunity to recognize our volunteers, past and present, for all they do to make IASA the industry resource for excellence in insurance education.  Our volunteers give of themselves week-in and week-out, all year long and it's our privilege to take this special week, to say THANK YOU and WE APPRECIATE YOU, for all you do and all you mean to IASA.  We couldn't do it without you!   Check these and more out on the Volunteer Appreciation Week page, not just this week, but anytime!




A Message from the Executive Director






Volunteers are the lifeblood of IASA. Join us every day this week as we celebrate Volunteer Appreciation Week and our AMAZING volunteers!

Volunteers - Moving IASA Forward

IASA Volunteers getting work done and having fun, virtually!
Volunteers – Moving IASA Forward

The IASA national volunteers are still hard at work planning for all possible outcomes of the 2020 Conference in St. Louis, MO. The national volunteer base was recently scheduled to come together for our annual spring planning meeting to work on the details of the conference, share ideas for future events and brainstorm marketing and communication ideas, but calls from government leaders for social distancing caused us to cancel our in-person meetings.  The planning meetings are typically held over a weekend which combine several committee sessions with the pleasure of having fun with fellow colleagues who over time have become life-long friends.  

While the disappointment of not physically gathering was felt, the IASA staff pulled together two days of successful virtual meetings.  Ideas were shared, plans were made, contingencies were discussed, and the volunteers were able to catch-up with each other.  There were even random acts of on-camera silliness providing for laughs all around.  

Staying connected with family and friends during this unprecedented time is essential to our well-being and for the volunteers, and the IASA family is an essential part of that equation. While the status of the conference in St. Louis is still unknown, we openly invite you to join our IASA family as a volunteer to help us shape and direct the organization as it moves forward.  If you are interested in becoming a volunteer, please email Tricia Stillman, tstillman@iasa.org.

Once again, the IASA hopes you and your families remain healthy and safe.
Amid COVID-19 restrictions, IASA leadership moves their spring meeting to all virtual, getting the job done and STILL keeping it fun!

Meet IASA's New Executive Director - Kerry Crockett

By: IASA Publications Committee
A not-so-widely known hobby for Kerry has been riding motorcycles. But certainly no surprise to those who do know her!
Meet Kerry Crockett, IASA’s new Executive Director.  

What was your background prior to joining IASA? / How did your career path lead you to IASA?

I started my professional career as an Occupational Therapist working with the geriatric population for 15 years, eventually moving into a District Manager role. From there, I made the transition to association management and served as Executive Director for the US and Canadian Academy of Pathology (USCAP). In this role I also served concurrently as Executive Director for the Pediatric Pathology Society and the Hematopathology Society. After almost 10 years with USCAP, I joined the International Society for Magnetic Resonance in Medicine (ISMRM) as Associate Executive Director where I served as Executive Director for their affiliate organization, the Society for MR Radiographers and Technologists (SMRT). After a move back to Georgia to help care for ailing in-laws, the opportunity to lead IASA became available and I was thrilled to have been selected. 

Who have been your mentors in your professional life?

Two always immediately come to mind – Jim Crimmins and PCMA (Professional Convention Management Association). Jim Crimmins served as Executive Director for USCAP when I was hired to replace him due to his impending retirement within the year. He was an accountant by trade and a gentleman by nature. He was gracious and generous with his time and knowledge and spent many hours introducing me to the association world and accounting practices. 

PCMA was the resource I desperately needed as I navigated my way and I quickly became involved as a volunteer. The friendships, information and tools I garnered from my involvement with them has served me well over the course of my career in association and convention management. 

In your short time here, what are your initial thoughts on the organization?

First, I’m in awe of the passion and dedication I see in the staff team. Their willingness to do whatever it takes to not only get the job done, but move the organization forward, is amazing. Second, I see tremendous opportunity for growth and a willingness from the Board of Directors to embrace the changes needed to support that growth. 

What challenges do you see for the IASA and other similar educational associations?

Many associations, IASA included, are struggling to maintain their relevancy in an ever-increasingly crowded field of associations. For small associations in particular, this becomes a tougher battle when you have limited resources. Associations used to own the space for professional continuing education, but corporations, with their vast resources, have now invaded that space and are now providing the same content, often for free. Another challenge which goes hand in hand with widely available educational content, is the shift from the traditional membership model to a constituent-based model. For generations, education was the value proposition that kept dues revenue rolling in but now with it so readily available, that value has diminished. Individuals are now looking for intangible value – they want to be engaged but in specific areas that are of value to them when its convenient for them. They want to be part of something bigger than themselves.

Are you able to hint at any upcoming changes for the organization?

IASA is on the cusp of transformational change. Leadership is proactively taking steps to invest in the future of our organization, to identify our value proposition and to understand why we are doing what we’re doing. The result of that process will allow us to refocus our efforts and resources to drive impactful outcomes not only for our organization, but for our constituents and community as well. 

What’s your most-used productivity hack?

I’m able to focus on what my priority is at that moment.

How do you balance your work and home life?

Admittedly, working remotely can be more challenging than working from the national office when it comes to work/life balance. However, I’ve found that if you love what you’re doing it no longer feels like work and there is no internal struggle. I’ve also made it a practice to take one week off in the year where I completely disengage from work – no email, no phone, no watch. Usually I spend this week on a beach (in the shade) just reading and relaxing. It really allows me to push the reset button and focus on my own mental health.

What are your hidden talents or hobbies? / What would someone who knows you be surprised to learn about you?

Those who know me, know I love to travel so this may not be a surprise. I’ve only been to six of the seven continents, 36 countries and 48 states – so you can see I have a lot more traveling to do! 
One surprise may be that I used to ride Harleys, but with the increase in distracted drivers on the road, I switched to a convertible 😉.

If you were able to start your work career over, what would you be doing today?

I would be a wildlife veterinarian traveling internationally to focus on the health and well-being of some of our most endangered species. It’s the combination of my two biggest passions.

 What’s your favorite sports team?   Holiday?  Best concert?

I don’t really follow sports much but while living in California, I did become partial to the Golden State Warriors. It was thrilling to see them take the championship in ’15, ’17 and ’18.

My favorite holiday is Christmas. It’s such a great time to connect with family and friends and reminisce about special memories. Decorating our Christmas tree is especially fun for my husband and me because our ornaments are from places we’ve visited. Each one we un-wrap and hang brings back wonderful memories of our time spent there. 

I’d have to say the best concert I went to was also my first – Queen in 1980. I went with my older brother and two of his friends. The show was amazing but more importantly, they didn’t treat me like the tag-along little sister! 

What’s your idea of a perfect day?

I’d have to say spending it exploring somewhere new with my hubby and pups with a long leisurely lunch at an outdoor bistro.

What historical figures would you most like to meet?

When I was young, I read the diary of Anne Franke, then my family and I visited the home in Amsterdam in which she and her family hid for two years during the war. It was a powerful experience and story that I’ve never forgotten. 

Provide any closing remarks you would like to convey to the IASA membership base….

We’re in a challenging time right now, not only as an organization, but as individuals as well. I know that together we can pull through this and come out stronger on the other side. Steps that we’re taking now and throughout the remainder of the year will serve to build a solid foundation on which we can grow IASA to become the leading resource for our community. I’m excited about the journey ahead and look forward to our future success!

IASA's new, and first female, Executive Director, Kerry Crockett, was hired in December 2019. Join us as we get to know her, both personally and professionally, and learn about her vision for IASA.

IASA Virtual Leadership Series

By: IASA e-Learning
IASA Virtual Leadership Series
As our industry responds to the effects of COVID-19, many of our preconceptions for managing teams are changing. We'll dive into topics that matter most in leading remote teams, including communications, teamwork, cultural implications, and trust.
In our first episode, Navigating Change, we look at how COVID-19 is changing organizations, key leadership challenges that need to be addressed, and how technology can be leveraged to help address those challenges.
You can watch the first episode on demand here:

Visit IASA's YouTube Channel weekly for additional installments to this 9 week series!
We’d love your feedback! Please feel free to share thoughts and ideas, or pose questions you’d like us to address in future episodes!
IASA presents a new e-Learning initiative designed to help our members navigate our rapidly changing business environment. Join us weekly for a short, 15-minute conversation with industry leaders Cathy Ellwood and Kerry Crockett.

COVID-19 - A Message from the IASA National Office

By: Kerry Crockett, IASA Executive Director
Dear IASA Members,
We know that you are currently inundated with emails, news reports and messages related to COVID-19. We also know that this is not just impacting you professionally, but personally too. IASA prides itself on being a family of industry professionals who support each other through everything, especially during a time like this. I can assure you; we are in this together, navigating our next steps day by day, making decisions that are in the best interest of our members and partners. This pandemic has impacted us in every aspect of our lives - professionally, personally, financially and mentally. We empathize with you as all of us go through this together.  
Presently, we are advancing with planning the Annual Conference, working with vendors, contractors, the city and our leadership to make the decision that best fits the needs of our members. We are well aware that travel bans and company limitations on travel are impacting your decisions related to your participation in this year's meeting. We are exploring all options, taking into account the latest news and information available to us, keeping the health, safety and well-being of our members top of mind. 
IASA will keep everyone updated on decisions and news related to all aspects of the Conference. Communication is being distributed via email and social media regularly with members being the first to be notified of any noteworthy points. 
Should you have questions at any time, please reach out to our team at info@IASA.org. Messages are checked and answered throughout the day.
On behalf of the IASA Leadership and Team, I send wishes of good health and safety to you and your family.
Kerry Crockett
Executive Director 
IASA Executive Director Addresses Members Regarding the COVID-19 Outbreak

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